發(fā)布時(shí)間：2018-10-17 11:12

【摘要】：人力資源是銀行最重要的投入要素，銀行管理界對(duì)其高度重視，因此也成為銀行管理重要的職能之一。商業(yè)銀行績(jī)效考核是商業(yè)銀行人力資源管理領(lǐng)域的核心工作，其在國外已經(jīng)非常成熟，但是由于歷史原因，我國商業(yè)銀行績(jī)效考核工作開展的不是很理想，這也成為我國商業(yè)銀行人力資源管理領(lǐng)域的難題之一�？�(jī)效考核關(guān)系著商業(yè)銀行是否能夠圓滿完成當(dāng)期任務(wù)指標(biāo)，也關(guān)系著銀行客戶的利益是否能夠得到保障。本文以績(jī)效考核的相關(guān)理論為基礎(chǔ)，結(jié)合民生銀行秦皇島分行的績(jī)效考核體系中存在的實(shí)際問題進(jìn)行了深入的剖析和闡述。 首先，通過對(duì)商業(yè)銀行績(jī)效考核相關(guān)理論的綜述，總結(jié)了績(jī)效考核的內(nèi)涵、績(jī)效考核的常用方法以及平衡記分卡在商業(yè)銀行績(jī)效考核中的應(yīng)用情況，為本文的研究提供了規(guī)范的理論指導(dǎo)依據(jù)。 其次，以民生銀行秦皇島分行為研究對(duì)象，分析了民生銀行秦皇島分行績(jī)效考核體系的現(xiàn)狀。 再次，，在理論研究的基礎(chǔ)上，結(jié)合對(duì)民生銀行秦皇島分行績(jī)效考核體系的具體分析情況，設(shè)計(jì)了基于平衡記分卡的績(jī)效考核體系。先后闡述了該體系設(shè)計(jì)的總體目標(biāo)、總體原則和基本思路，從公司、部門和員工三個(gè)層面，依照平衡記分卡的財(cái)務(wù)、客戶、內(nèi)部流程、學(xué)習(xí)與成長(zhǎng)四個(gè)維度設(shè)計(jì)了基于平衡記分卡的民生銀行秦皇島分行績(jī)效考核體系。 最后，為了確�；�于平衡記分卡的民生銀行秦皇島分行績(jī)效考核體系的順利運(yùn)行和實(shí)施，提出了民生銀行秦皇島分行平衡記分卡的體系實(shí)施策略。
[Abstract]:Human resource is the most important input factor of the bank, which is attached great importance by the bank management, so it also becomes one of the important functions of the bank management. Performance appraisal of commercial banks is the core work in the field of human resource management of commercial banks. It has been very mature in foreign countries, but due to historical reasons, the performance appraisal work of commercial banks in our country is not very ideal. This has also become one of the difficult problems in the field of human resources management of commercial banks in China. Performance appraisal is related to whether the commercial banks can successfully complete the current task indicators and whether the interests of bank customers can be protected. Based on the theory of performance appraisal, this paper deeply analyzes and expounds the actual problems in the performance appraisal system of Minsheng Bank Qinhuangdao Branch. First of all, by summarizing the relevant theories of performance appraisal of commercial banks, this paper summarizes the connotation of performance appraisal, the common methods of performance appraisal and the application of balanced Scorecard in performance appraisal of commercial banks. It provides a normative theoretical basis for the research of this paper. Secondly, taking Qinhuangdao Branch of Minsheng Bank as the research object, the paper analyzes the present situation of Qinhuangdao Branch performance Appraisal system of Minsheng Bank. Thirdly, on the basis of theoretical research, combined with the specific analysis of the performance appraisal system of Minsheng Bank Qinhuangdao Branch, a performance appraisal system based on balanced Scorecard is designed. The overall objectives, general principles and basic ideas of the system design are expounded successively, according to the financial, customer and internal processes of the balanced scorecard from the three levels of company, department and staff. Learning and growth four dimensions designed based on balanced scorecard Minsheng Bank Qinhuangdao Branch performance appraisal system. Finally, in order to ensure the smooth operation and implementation of the performance appraisal system of Minsheng Bank Qinhuangdao Branch based on balanced Scorecard, the implementation strategy of balanced Scorecard system of Minsheng Bank Qinhuangdao Branch is put forward.
【學(xué)位授予單位】：燕山大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F832.33

【參考文獻(xiàn)】

相關(guān)期刊論文 前10條

1 黃慧馨;林小馳;;從戰(zhàn)略到執(zhí)行:商業(yè)銀行的平衡計(jì)分卡——商業(yè)銀行績(jī)效評(píng)價(jià)體系現(xiàn)狀評(píng)述及改善[J];北京理工大學(xué)學(xué)報(bào)(社會(huì)科學(xué)版);2006年03期

2 李宋嵐;劉嫦娥;;基于平衡計(jì)分卡的商業(yè)銀行績(jī)效考核分析[J];財(cái)經(jīng)問題研究;2010年04期

3 張楠;黃靜;;淺議平衡計(jì)分卡在中小商業(yè)銀行績(jī)效評(píng)價(jià)中的應(yīng)用[J];東方企業(yè)文化;2012年15期

4 楊玉婷;肖恒;;基于平衡計(jì)分卡的建設(shè)銀行甘肅分行績(jī)效管理研究[J];東方企業(yè)文化;2013年12期

5 楊紅玲;;平衡計(jì)分卡在M商業(yè)銀行基層機(jī)構(gòu)績(jī)效管理中的應(yīng)用研究[J];赤峰學(xué)院學(xué)報(bào)(自然科學(xué)版);2013年20期

6 盧海燕;;基于平衡計(jì)分卡的商業(yè)銀行客戶關(guān)系管理績(jī)效評(píng)價(jià)指標(biāo)體系的構(gòu)建[J];淮海工學(xué)院學(xué)報(bào)(社會(huì)科學(xué)版);2011年20期

7 曾誠;;平衡計(jì)分卡、企業(yè)績(jī)效評(píng)價(jià)與銀行戰(zhàn)略管理[J];廣東金融學(xué)院學(xué)報(bào);2008年01期

8 房東;;基于平衡計(jì)分卡的績(jī)效管理模式構(gòu)建路徑分析——以貴州省Z銀行為例[J];經(jīng)濟(jì)視角(中旬);2012年01期

9 莊霄威;長(zhǎng)青;;商業(yè)銀行績(jī)效評(píng)價(jià)研究——基于EVA的平衡計(jì)分卡模型[J];經(jīng)濟(jì)研究導(dǎo)刊;2011年11期

10 文琦鴻;;基于平衡計(jì)分卡的商業(yè)銀行績(jī)效評(píng)價(jià)體系思考[J];農(nóng)村金融研究;2008年07期

本文編號(hào)：2276468